Student-faculty ratios
Distance education environments can be
more sensitive to class size; there, the technology for education
delivery, as well as the course being taught, should be examined
before assuming optimal class size. If curriculum is designed
with various options for teaching small groups and larger groups,
the University would have more operational flexibility without
compromising academic effectiveness.
Technology tools, both current and future,
should be exploited in the curriculum to improve the efficiency
of faculty and students and to reduce class size. (This refers
to simple tools such as spreadsheet templates and curriculum
on disk more complex audio-visual equipment and desktop video
technologies.)
Orienting distance education students on
self-direction and peer reliance effectively diminish the teaching
load, as students take more responsibility for their learning
needs met.
Collaborative, problem-solving methodologies
Collaboration for the purpose of problem-solving
can assume a different form and function in distance education.
Directed study work is solitary by design. The physical environment
can mask some of the communication difficulties inherent in phone
and computer links. In Online, asynchronous communication makes
collaboration more intense and tedious; yet, an Online class
can incorporate much more interaction than many face-to-face
groups. Distance education curriculum should reflect the differences
in group collaboration and - solving and identify alternative
strategies for this process.
Study-group process
There is a mix of opinion among faculty
about the effectiveness of the study-group process across different
delivery systems. However, most are in agreement that study-
group activities and collaboration in general is a valuable precept
of our teaching-learning model. Accommodating effective study-groups
in distance learning environments frequently requires different
approaches to collaborative activities.
Directed Study students have little or
no opportunity to interact with other students. It is possible
however, to design assignments for them which requires involvement
with a group; i.e.; through their place of work.
In Online, decision-making takes longer
and is more cumbersome. However, the entire class group can frequently
replace the benefits of smaller, study-group, since the interaction
in the class group requires the participation of all.
If the purpose of study-groups is to encourage
collaboration, teach negotiation skills, and promote effective
relationships among members, then it should be recognized that
the study-group is only one means to this end. Groups of two
(use of materials on disk; work-place outreach; and other alternative
methods should be considered. In addition, group assignments
should not be rigidly placed in e curriculum. It may be more
appropriate in distance learning to have a single group assignment
spread out over several weeks, rather than having smaller group
tasks assigned for every workshop.
Classes offered at convenient times
and places
The distance education programs provide
maximum flexibility with regard o place and time. The world today
still assumes that distance education is an "alternative"
to classroom- based learning, but this will change as more institutions
begin using technology to support education; just as tele-commuting
has changed the business landscape. The immediate goal of the
University should be to approach distance education development
as a primary activity with it's own set of strengths and weaknesses,
rather than to artificially constrain development by closely
mirror the classroom setting.
Courses are structured in sequence
The sequencing of courses in programs,
and the policies governing the students' progression through
them does not impact distance education specifications. On campus,
as well as through electronic or mail delivery, the University
should strive to maximize flexibility for it's adult student
population.
Course materials (are provided to students
in advance)
While it is deemed important to provide
course materials in advance to status participating in all forms
of education delivery, the materials themselves may be adjusted
to accommodate the absence of "real-time" instruction.
Classroom materials are frequently inadequate for purposes of
illustrating a concept or principle. More effective teaching
aids are often prescriptive materials in the form of words, software
and audio/video tapes and CD-ROM.
Electronically delivered materials for
students and faculty would provide efficiency and would capitalize
on existing technology. Graphics, simulations, interactive materials
would appeal to various learning styles and enhance instructional
flexibility.
Learning outcomes are specified in the
curriculum
Distance education should include measurable
and clearly articulated learning outcomes that arise from curriculum
designed for distance education delivery systems. Delivery systems
do impact the type of learning outcomes appropriate a given course,
but this does not imply that distance delivery is inferior. It
should be recognized that technology will enable new learning
outcomes to exist that may not exist within the traditional classroom
environments. The University should identify common learning
outcomes which are appropriate across delivery systems; but also
distinguish those which are unique to specific media, and make
the adjustments required to ensure instructional quality.
Students are required to complete a
research project
Successful research projects require that
faculty and students enter into interpersonal, one-to-one relationships
for an extended period of time. This exists in all education
settings, but the logistics and demands required for this relation
distance education complicate issues of faculty compensation,
communication, and learning resources. The research project requirements
are not at issue in this.
Differential content and processes and
are required for distance education settings. Both course scheduling
and assignment scheduling must flex with the medium of instruction
and the location of the student. Availability of more documents
through LRS, and strengthened support would assist students who
do not have access to resources in their communities or the time
to locate them otherwise.
The University should also examine team-teaching
approaches to the research project, to reduce the intense responsibility
placed upon faculty who must be consistently "available"
over the course of two or more years.
Theory and practice is integrated in
the curriculum
The successful integration of theory and
practice into the learning experience does not depend solely
on the curriculum, but it is agreed that this is a critical component
of the teaching-learning model. Opinions were expressed that
the dynamics of the distance education classroom can promote
and reinforce the theoretical understanding of course material
in a way that enhances conceptual learning, even over the traditional
classroom setting. However, it was also agreed that teaching
and learning is more complicated when there is an inability to
"show" or demonstrate certain procedures.
Distance education offers opportunities
that cannot be seen when it is conceptualized as a classroom
derivative. Therefore, successful integration and practice requires
faculty participation in the development of curriculum for multi-media
delivery; and, faculty training in integrative processes, specific
media of instruction.
Curriculum development is centralized
- that is, collectively developed and revised by faculty and program directors
The point has been repeatedly made that
distance education requires distance education curriculum. Curriculum
designed for alternative delivery systems muse developed, reviewed,
and piloted by faculty who teach in these systems. Although the
teaching-learning model drives curriculum for all types of delivery,
and both my possess similar learning outcomes, the process and
content propelled by the teaching-learning model and the learning
outcome criteria may be vastly different.
Faculty possess advanced degrees and
current practical experience
This requirement does not compel a separate
strategy for distance education.
Faculty are assessed, serve internships,
and receive training and evaluation
The assessment, internship, training and
evaluation of faculty is critical to them in making the transition
from a stand-up, face-to-face teaching environment one that is
conducted through media. This training must be focused on practices
and techniques appropriate for the media as well as on subject
areas determined by the University.
Distance education centers should develop
a separate core of faculty (as opposed to utilizing only faculty
shared with other campuses), in order to ensure that they have
a sufficient number of well-trained instructors focused on distance
education academic issues.
Faculty are available to students outside
of class
"Outside of class" takes on new
meaning with the virtual classroom. Online education, Directed
Study, and Tele-education enable faculty to be more consistently
be available when students need them because of the technology
set up to accommodate the communication. While technology can
significantly improve communication, in distance education it
can also be a hindrance if faculty fail to respond to written
or audio messages, or if technology breaks down. Distance education
centers should have policies in place to establish appropriate
expectations for feedback and response time. They should staff
their centers with suitable technical support personnel.
Faculty participate in area committees
and academic governance.
Distance education faculty need to be proportionately
represented on University-wide committees, faculty groups and
academic governance to ensure program integrity regardless of
delivery system. Distance educators must maintain an active role
in curriculum and policy issues so that differences required
for implementation will be accommodated.
Faculty must evidence ability to evaluate
student performance
This requirement does not compel a separate
strategy for distance education.
Enrollment is restricted to employed
adults with experience
This requirement does not compel a separate
strategy for distance education
Students must possess basic skills and
subject matter knowledge or complete remediation
Evaluation of basic skills is frequently
more difficult in teaching at a distance, particularly when proctors
must be arranged. The process requires more time and effort on
the part of students and staff. In addition, there may be more
skill requirements (or different ones) for these students. For
example, distance education students must be more self-reliant
as well as self-directed than classroom students; they may need
to possess more prolific writing skills; they may need to have
knowledge of computers and keyboarding skills; and, they might
have to learn without direct involvement by the facilitator to
make physical demonstrations.
Distance learning centers should adopt
basic skill evaluation procedures which work well with their
media, for students who need remediation. Systematic process
for referring students in need of remediation should be developed.
Students are required to participate
in the Adult Learning Outcomes Assessment Program
There are more difficult logistical hurdles
to testing in distance education relative to campus classroom
education. Therefore, attention to how many tests are being given
at one time, how long testing takes, and proctoring conditions
need to be considered and evaluated.
A large element of control is lost in a
distance environment, and student may not complete testing or
surveying as reliably as campus students. It is believed national
testing services would improve the convenience, reliability,
and integrity testing process.
Faculty & administrators evaluate
instruction through peer & administrative revs
This requirement does not compel a separate
strategy for distance education, but it should be noted that
the media in use can make the logistics of evaluation a more
difficult process.
Students evaluate curriculum, instruction,
and administrative services.
Distance education students frequently
do not complete surveys. It is much more difficult to compel
these students to participate because they are not a captive
audience that can be motivated by the physical presence of the
persuader (i.e., the institution, administration, faculty, or
their peers). When they do return surveys, they tend to do so
only to report the extremes of positive or negative experience.
University distance education centers have attempted to gather
process outcome survey data in the same fashion that is successful
in campus programs, with little success. They are attempting
to implement various methods to improve the return rate, such
as student incentives; faculty awareness and training; and email
electronic reminder system for students in the Online program.
If the University wishes to produce truly
useful and relevant data for monitoring and managing the effectiveness
of its distance education programs, it should experiment with
different approaches to data collection. For example, faculty
could collect information from students on curriculum modules
which need improvement; formative evaluations conducted during
class could be piloted to determine if response rates go up and
if the information collected is more useful in terms of meeting
student needs. Still another approach suggested was experimenting
with small group instructional diagnosis, which incorporates
elements of peer review, student feedback, and coaching. Sampling
methods could be implemented, so that students are not being
asked to complete surveys after every single course; and a variety
of instruments could be alternated, which tie relevant questions
to the course just completed. The surveying of students should
not become an end in itself, but a means of gathering useful
information for institutional and academic improvement. Since
current methods do not show promise in meeting these goals in
distance education programs, alternative methods should be tried.
The University will remain intellectually
open and introspective
Distance learning technology provides an
ideal environment for pursuing academic achievements, promoting
scholarly collaboration, and providing global access to educational
opportunities. If the University's classroom programs used to
be the challengers to traditional education, then its technology-delivered
programs have become the new challengers. Exploiting the opportunities
technology provides can best be done by approaching these delivery
systems as separate learning domains with unique strengths and
weaknesses; rather than attempting to replicate every successful
nuance of the classroom programs. This will require openness,
introspection, and healthy skepticism as we assimilate these
programs on a daily operational basis, into our current offerings.