Understanding What Administrators See
as Barriers to the Adoption of Technology for Learning and Intervention
Measures to Overcome the Barriers
by David S. Bail
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Demand for Educational Reform to Prepare
Graduates for a Changed World
Some of this anger toward government and
indeed schools as part of government may be seen in a recent
Business Week article, which voiced the current concerns of many
Americans for their schools in its April 17, 1995 cover story
"Will Schools Ever Get Better?", when Mandel, Melcher,
Yang and McNamee write: "Americans are fed up with their
public schools. Businesses complain that too many job applicants
can't read, write, or do simple arithmetic. Parents fear that
the schools have become violent cesspools where gangs run amok
and that teachers are more concerned with their pensions than
their classrooms. Economists fret that a weak school system is
hurting the ability of the U.S. to compete in the global economy.
And despite modest improvements in test scores, U.S. students
still rank far behind most of their international peers in science
and math. And the woes of public schools may be about to get
even deeper. Over the rest of the decade, the nation's schools
will face a financial crunch that will be far worse than almost
anyone had projected. Tight budgets will mean overcrowded classrooms,
less individual attention, deferred maintenance, and elimination
of such 'frills' as music, art, and sports. And schools will
have difficulty paying for the computers and other information
technology needed to prepare young Americans for the new workplace
(pp. 64-68)."
Despite these criticisms of education and
educational reforms, the differences and diversities between
states and between populations must be taken into account when
assessing performance and advocating change because of apparent
performance gaps. For instance, the quality or proficiency of
states' educational programs should not be compared or ranked
using the results of tests such as the National Assessment of
Educational Progress (NAEP), according to a recent study, because
variation in test scores such as on the 1992 mathematics test
can be explained by the combined effects of four demographic
factors over which schools have no control--number of parents
living at home, parent(s)'s education, community type, and state
poverty rates (Robinson and Brandon, 1994).
Yet despite these demographic, cultural,
and economic changes--or perhaps because of them--the business
community, facing global competition, also has sounded the clarion
call for educational improvement: "Today -- not some time
in the future -- our nation must educate all of its children
to be critical thinkers. This nation can no longer afford to
'throw away' the 25 percent of our children who drop out of school
each year, nor can it afford to write off two-thirds of those
who graduate, but with such low skills that they are unable to
function fully as citizens or workers, much less compete with
students from other countries....We no longer have any choice.
We must end this crisis if we are to remain a first class nation
and compete in a world economy....This failure is the result
of a web of educational theories, philosophies, policies, and
organizational structures that inhibit change. It is not that
the schools are doing a worse job than in the past. It is that
the whole world has changed, while our schools have stayed largely
the same (Business Roundtable, 1991)."
Life-long learning was seen as the "new
educational imperative" in an article by Harvard University
Graduate School of Business Administration professor John P.
Kotter (in The Futurist, December 1995), who wrote that "past
success often makes it more difficult to succeed in the future.
And this fundamental truth applies equally to educational institutions,
corporations, and individuals (p. 29)," while Davis and
Botkin write that learning in agricultural economies was church
led, learning in industrial economies is government led, but
that "business, more than government, is instituting the
changes in education that are required for the emerging knowledge-based
economy" (Harvard Business Review, 1994 September-October,
p. 170).
"After more than a decade of marginally
effective reform, diverse stakeholders are coming to the same
conclusion: Demanding more from our schools is not enough--the
system itself (at local, district, and state levels) must be
fundamentally changed.... Much of the push for systemic reform
stems from a recognition that the nation's social and economic
structure has changed," says an ERIC digest on Systemic
Education Reform. Systemic reform is in direct opposition to
previous efforts at "tinkering and add-on programs."
Rather it is 'a philosophy advocating reflecting, rethinking,
and restructuring," calling for education to be "reconceptualized
from the ground up, beginning with the nature of teaching and
learning..." (Thompson, 1994, May.)
Information production and dissemination
can be thought of as economic activities producing a good which
is valuable dependent upon its "degree of accuracy, timeliness,
completeness, reliability, and relevance to issues under consideration.
Information possessing these qualities is expected to improve
decision-making by both the consumers and suppliers of education
(Farid, 1984)." Since inhabitants of the "information
society" are barraged by information daily, survival and
success are "dependent on the ability to locate, analyze,
and use information skillfully and appropriately...including
the ability to evaluate information or to plan a search strategy
(Hubbard, 1987)." These skills are necessary also for participation
in the political debate also, as citizens are confronted by the
volume and complexity of information on current affairs, requiring
them to have the skill to access the information, determine which
is the best information for the task at hand, and make sense
of the information transforming it into knowledge capable of
being the basis for sound decision making (White, 1991). This
is consistent with the findings of the report of the Secretary
of Labor's Commission on Achieving Necessary Skills, (SCANS),
for workplace skill levels for youth for entry- level jobs, which
are in the areas of information skills, systems skills, and technology
utilization skills (Whetzel, 1992).
Forecasts of increases in knowledge and
its availability are boundless in number, but common to all views
of this bounty by educators is a belief that means of assessing
the validity and value of that information will become a necessary
skill: "Youths can study only the tiniest bit of the knowledge
base that society now has at its disposal. Deciding wisely what
they should learn thus becomes absolutely essential for students'
long-term success. Society must make hard choices about what
children must know and what is merely useful or interesting to
know. Youngsters who fail to acquire critically needed knowledge
and skills risk becoming lifelong failures (Cornish, 1996, p.
5)."
Yet it is difficult to build new minds
with old tools. We must examine what and how we teach so that
students may learn in this new environment. In the view of Jamieson
McKenzie, EdD, Director of Instructional Technology for Bellingham,
Washington schools, "Even though nearly everyone concedes
that the next century will be characterized by startling change,
shifting rules and persistent uncertainty, many continue to educate
children as if this were the 1950's, as if they could look forward
to a life of tranquillity and predictability (From Now On, 1991,
May, p. 1)." Thornburg (1991) writes that "the problem
we encounter in education is simply this: our children operate
with a completely different world-view than that of many adults.
As educators, we have a sacred duty to support and enhance the
development of our youth, not to try to convert them to our outmoded
ways of thinking. This, then, is the pivotal change of our time
( p. 56)."
Acceleration in knowledge is as old as
the transition from oral traditions to the written word at the
time of Plato, which changed the education of men from the "tribal
encyclopedia," or memorization of the oral works of the
poets, to written data devised by Plato and based on his Ideas:
"Education by classified data has been the Western program
ever since. Now, however, in the electronic age, data classification
yields to pattern recognition... When data move instantly, classification
is too fragmentary. In order to cope with data at electric speed
in typical situations of 'information overload,' men resort to
the study of configurations... The drop-out situation in our
schools at present has only begun to develop. The young student
today grows up in an electrically configured world. It is a world
not of wheels but of circuits, not of fragments but of integral
patterns. The student today lives mythically and in depth. At
school, however, he encounters a situation organized by means
of classified information. The subjects are unrelated. They are
visually conceived in terms of a blueprint. The student can find
no possible means of involvement for himself, nor can he discover
how the educational scene relates to the 'mythic' world of electronically
processed data and experience that he takes for granted. As one
IBM executive puts it, 'My children had lived several lifetimes
compared to their grandparents when they began grade one.' (McLuhan,
1964, pp. viii-ix)"
From all perspectives, the most critical
task for school must be to prepare children for the world they
will face upon graduation. Changes in competition, careers, technology,
and governmental funding are all a part of that changed landscape.
In California we cannot expect a return to the economic conditions
that existed before the recent recession, "when major increases
in funding were available and the public favored heavy investment
in schools and the higher education system. California must shift
to a system of achievement-based schools with statewide content
and performance standards, statewide assessment, and statewide
accountability for results, says a study by the Education Commission
of the States, commissioned by Governor Pete Wilson. This system
should see the state change its focus from "controlling
schools and districts to supporting them," and base its
new achievement system on the areas of focus on student achievement,
reconnect schools and communities, and build a new framework
of support for the new system of schools. That new framework
of support would include adequate pre-service preparation and
inservice staff development, strengthening partnership support
networks, "expanding the technological capacity of schools
and districts," restoring the strength of urban schools,
and providing an adequately and equitably funded system (Rising
to the Challenge, 1995, pp. 1-3).
In a previous period, when social and economic
change was at the forefront of the public mind, as America weathered
its Great Depression and as rural populations left their First
Wave agricultural society for Second Wave industrial jobs, schools
were then in the eye of the storm of debate for whether their
instructional methods and theory were adequately preparing students
for society. From Bagley: "The extreme wing of the Progressive
school not only rejects the idea of discipline; it would abandon
prearranged programs, assigned tasks, and learning activities
of all kinds that are imposed from without. `How can you tell
where the mind of the child will lead you?' was the reply of
the headmistress of a left- wing school to a new teacher who
revealed her ignorance of up-to-the-minute education by asking
for a copy of the course of study. In a conference that interrupted
the writing of this Preface I heard a group of teachers gravely
deliberating as to how certain lessons which their pupils ought
to learn could be taught without `imposing' them. In spite of
the fact that no less widely recognized an authority than John
Dewey has both disclaimed and denounced so absurd and perilous
a limitation of the teacher's function, the notion that all learning
activities must take their cue from the spontaneous purposes
of the learner is accepted as both law and gospel by thousands
of American teachers, and is reflected in such popular slogans
as the `play way,' the `creative impulse,' the `free school,'
the `child-centered school,' and the like (op cit., pp. ix-x)."
Once again that debate over instructional
methods is in the public agenda. In Assignment Incomplete: The
Unfinished Business of Education Reform, the Institute for Education
Leadership presents survey results indicating once more the public's
desire for a return to the "basics," with the difference
today being that the basics now include computer proficiency
as a foundation skill: "Although a majority of Americans
is not fully satisfied with the public schools, most do not favor
solutions that have received widespread media attention, such
as privatization of public school districts or vouchers...The
public recognizes that students need an education that extends
beyond the basics to prepare them for the challenges of the 21st
century and favors a 'basics first,' not a 'basics only' approach,"
as 92 percent said that teaching the basics is absolutely essential
as a foundation for higher standards, in a national telephone
survey of 1200 Americans. "Eighty percent of Americans feel
teaching computer skills is "absolutely essential",
while they see the "3 R's' as fundamentals setting the foundation
for learning including the ability to work hard and apply oneself,
proficiency in computers, along with reading, writing and arithmetic
(Institute for Education Leadership, 1995, Summary of Findings)."
The Business Roundtable proposes the following
program to address those needs for reform of school systems in
The Business Roundtable Participation Guide.
Essential Components of a Successful
Education System:
1. The new system is committed to four
operating assumptions:
- All students can learn at significantly
higher levels.
- We know how to teach all students successfully.
- Curriculum content must reflect high expectations
for all students, but instructional time and strategies may vary
to insure success.
- Every child must have an advocate.
2. The new system is performance or outcome
based.
3. Assessment strategies must be as strong
and rich as the outcomes.
4. School success is rewarded and school
failure penalized.
5. School-based staff have a major role
in making instructional decisions.
6. Major emphasis is placed on staff development.
7. A high-quality pre-kindergarten program
is established, at least for all disadvantaged students.
8. Health and other social services are
sufficient to reduce significant barriers to learning.
9. Technology is used to raise student
and teacher productivity and to expand access to learning (National
Alliance of Business, 1991, p. 97)."
Studies Showing the Use of Technology
for Educational Reform
Dr. David Thornburg presents the long view
in his 1991 book Edutrends 2010: Restructuring, Technology, and
the Future of Education: "When Horace Mann contributed to
the design of public schools in the 1800's, his model was the
old industrial system that focused on uniformity of experience
rather than on individualization of instruction. The educational
system of the 19th (and most of the 20th) century kept time a
constant, and allowed learning to be the variable. This is changing
now that educators and educational leaders are realizing that
our system can--and must--accommodate the needs of different
learners (p. 79)....In this age of global transformation, does
it make sense to have classrooms without telephones, modems and
TV cables with which teachers and students can connect to the
outside world (p. 76)?...Is it appropriate to deny technology
to any child when there is hardly a single career in his/her
lifetime that will not require the effective use of informational
tools (p. 77)?"
A common concept for the use of technology
as a means toward education reform is present in a variety of
current, major school reform documents such as Here They Come:
Ready or Not, It's Elementary, Caught in the Middle, Second to
None, and Goals 2000, according to a synopsis prepared by a regional
consortium of the California Association of County Superintendents
of Schools. That common concept is that, "powerful teaching
and learning through meaning-based and integrated curriculum
for critical thinking using technology" leads to "a
rich, meaning- centered curriculum...choosing depth over coverage
in teaching a subject," emphasizing "active learning
strategies which are consistent with the goals of the curriculum
and the developmental characteristics of young adolescents,"
where "teachers are effective coaches, students collaborate
as active learners. Instructional materials and technology are
better utilized," by "developing a repertoire of learning
strategies and study skills which emphasizes reflective thought
and systematic progression toward the goal of independent learning,"
and preparing for changing social and economic conditions by
"possessing the knowledge and skills necessary to compete
in a global economy...demonstrating an advanced ability to think
critically, communicate effectively and solve problems (RIMS,
1995)."
In "The Role of Technology in the
Systemic Reform of Education and Training," Lane and Cassidy
(1994, June) reiterate these and other reform documents and their
goals, relate constructivism, student empowerment and adragogy
as models of learning, and examine the role of technology as
"a force for, a partner of, and a tool for systemic reform,"
advocate equitable access so as to avoid "undereducating
a significant proportion of our students which has serious economic
consequences," and examine the concepts of systemic reform
as the reinvention of education, "not carried out in small
steps." However wisdom must be exercised in the employment
of technology so that new interactive, experiential learning
environments are created rather than putting new tires on an
old car. The fallacy of using technology to recreate the traditional
classroom is exemplified by two-way video conferencing for education,
concluding that "to recreate a situation that is not working
through a costly technological solution seems pointless at best
(p. J-10)." Equitable access is also a concern exhibited
by a chart in Education Vital Signs 1995 that shows the proportion
of low income, middle income and high income students having
access at school to be 59.8%, 69.1%, and 78.4% respectively,
but only 4.0%, 18.8%, and 51.4% at home for each of those groups
in 1993 (U.S. Census, October Current Population Surveys, p.
A14).
Professors William Massey of Stanford and
Robert Zemsky of the University of Pennsylvania (1995, June)
agree, observing that "IT [information technology] offers
great potential but in order to reap the benefits, institutions
will have to transform themselves in fundamental ways."
Believing that the demand for IT-based teaching and learning
programs will "grow substantially, probably exponentially,
over the next decade" due to being "an economical means
of providing the continuous education the U.S. now requires,"
they hold that "IT represents a fundamental change in the
basic technology of teaching and learning (p. 1)." IT offers
economies of scale and mass customization, easing the limits
of time and space for educational activities, enabling self-paced
learning sensitive to different learning styles, with the ability
to focus on continuous individual assessment, making "the
teaching and learning enterprise much more outcome-oriented"
and in general giving students "greater control over the
learning process, with all the benefits associated with active
learning and personal responsibility (pp. 2-3)."
Unfortunately that very shift in control
of the learning process engenders one of the barriers to adoption
which the authors refer to as "traditional academic values.
Foremost among the barriers to IT's full adoption is a set of
established institutional norms relating to teaching methods,
faculty autonomy, and notions of productivity. The set of teaching-method-norms
include such considerations as teaching loads, student-teacher
ratios, and class sizes (p. 4)." Such hesitance will require
time, training, belief and leadership to accomplish the change.
As part of its role in leadership, training
and preparation for change, the National School Boards Association
has produced a series of timely annual Technology Leadership
Network Special Reports as information guides through its Institute
for the Transfer of Technology to Education. One of the earliest,
Technology and Transformation of Schools (Perelman, 1987, October),
maintains that "technology has an essential, but not independent,
role to play in meeting the demand for a vastly more productive
education system," which would be more productive by "serving
the individual consumer's needs for learning and development."
But such a productive school would require change. "Meaningful
technological change of schools will depend on a comprehensive
sociotechnical systems design process, integrating technical
systems, human resources, management, and organization (p. ES-1)."
The March 1991 report, Teachers and Technology: Staff Development
for Tomorrow's Schools (Goodson, Ed.), contains an article by
Gail Marshall, adjunct faculty member at Fontbonne College, St.
Louis. Titled, "A Call for Constructivist Training,"
it emphasizes the difference in educational approach between
traditional behavioralist instruction and constructivist learner-centered
formation of meaning, such as can occur by use of technology
in context and exploration as opposed to "drill, repetition
and reward" use in a lab (pp. 120-121). A change to such
a constructivist methodology and viewpoint would require such
a sociotechnical design integrating technical and human resources,
management and organization.
In "The Postmodern Paradigm"
Brent G. Wilson, associate professor of instructional technology
at the University of Colorado at Denver, contrasts the traditional
Conditions of Learning methodology of instructional design to
a newer postmodern constructivist approach. Viewing constructivism
as a paradigm or very general "theory of cognition, suggesting
how the mind works and how we know things," he asserts postmodernism
as "an underlying philosophy about the world" which
has "grown out of the humanities tradition--philosophy,
literary criticism, the arts" with a goal "not so much
to explain, predict, and control, but create, appreciate and
interpret meanings," accounting for some of the misunderstandings
which occur between postmodern critics and instructional design,
which "evolving from behavioral psychology, systems technology,
and management theory, sees the world through the 'scientific'
lens (Wilson, 1995, May, pp. 8, 4)." In the conditions of
learning model it is held that "a graded hierarchy of learning
outcomes exists, and for each desired outcome, a set of conditions
exist that leads to learning. Instructional design is a matter
of clarifying intended learning outcomes, then matching up appropriate
learning strategies. The designer writes behaviorally specific
learning objectives, classifies those objectives according to
a taxonomy of learning types, then arranges the instructional
conditions to fit the instructional prescriptions (p. 5)."
By contrast, believing that "people need to have experiences
that place them in positions where they'll learn important things
(p. 7)," and that the "cumulative danger" is that
"CoL [Conditions of Learning] models will result in lowest-common-denominator,
mediocre-at-best instruction rather than creative or genuinely
good instruction (p. 8)," Wilson sets out the "relationship
between constructivism and an underlying postmodern epistemology"
as follows.
"Postmodernism...philosophy emphasizes
contextual construction of meaning and the validity of multiple
perspectives. Key ideas include:
- Knowledge is constructed by people and
groups of people;
- Reality is multiperspectival;
- Truth is grounded in everyday life and
social relations;
- Life is a text; thinking is an interpretive
act;
- Facts and values are inseparable;
- Science and all other human activities
are value-laden.
"Constructivism (Situated Flavor):
- Mind is real; mental events are worthy
of study;
- Knowledge is dynamic;
- Meaning is constructed;
- Learning is a natural consequence of performance;
- Reflection/abstraction is critical to
expert performance and to becoming an expert;
- Teaching is negotiating construction of
meaning;
- Problem solving is central to cognition;
- Perception and understanding are also
central to cognition (p. 9)."
Wilson concludes with recommendations for
postmodern instructional design, including incorporating "participatory
design techniques, with 'design' moving out of the lab and into
the field," attention to educational goals that "strengthen
conceptual understanding and problem-solving skills in a domain,"
designing "rich learning experiences and interactions,"
allowing for "instruction and learning goals to emerge during
instruction." The design of the learning should "consider
multiple levels of expertise" since postmodern theorists
believe '"that expertise does not follow a linear progression
of stages, but takes on different forms in different people.
Instruction needs to respond to where a learner 'is,' and support
their growth, regardless of their positioning in the expertise
'universe,'' and also to "look for authentic, information-
rich methods for representing content and assessing performance
(e.g. audio, video). High resolution methods for representing
content can be useful...[also] for documenting expertise and
assessing student understanding (p. 11)."
One information-rich use of technology
is multimedia. In its 1994 report, Multimedia and Learning: A
School Leader's Guide (Ward, Ed.), the National School Boards
Association presents a collection of articles valuable for both
theory and use, staff development and facilities planning, for
application of multimedia to learning. One such article, "Multiple
Technologies for Multiple Intelligences" by Dee Dickinson,
president and founder of Seattle-based New Horizons for Learning,
takes Howard Gardner's framework of multiple intelligences and
suggests a number of software titles for beneficial learning
use for each learning style (pp. 42-48).
In a review of "The Future of Electronic
Education," Robert A Dierker, a multimedia specialist at
the U.S. Library of Congress is quoted as saying, "The learning
process is in for change in big ways." The column continues,
"In highlighting just how much information is out there,
Dierker recognizes the need for a very important skill--how to
wade through it all. As a result, schools and teachers of the
future will act not so much as a resource base for knowledge,
but as 'knowledge navigators,' teaching students how to identify
what information is important and relevant to their specific
needs. 'Educators and students are unquestionably going to have
access to quantities and kinds of material not previously available...The
skills needed will be those associated with helping students
not just to learn, but learning how to learn,' (1995. In E. Boschmann
(Ed.), A handbook for education in the electronic environment
. Reviewed in The Futurist , 1995, September-October, World Trends
and Forecasts: Education, the Electronic Classroom, p. 56)."
Learning how to use the technology to learn
is the higher order thinking which is called for in numerous
studies. Wilkinson (1985) writes that "the potential effectiveness
of media is not found in any variables that are inherent in the
devices...but in how the devices are used. This implies that
technology is a technique for designing instruction rather than
the more common perception of technology as machine. This broad
definition of technology implies the interaction of individuals,
materials, and machines in a variety of instructional settings
and employing a variety of instructional strategies--each item
of the mix being called upon to do what it does most effectively
("Excellence Through Educational Technology" )."
He proposes that enhanced use of learning time could result from
using technology for certain integrated and independent uses
of media thereby effectively reducing class size and creating
time for individualized interaction between teacher and student.
He concludes that school will need to be reorganized and teachers'
roles redefined to "shift from dispensing knowledge to managing
learning," that capital investment will be required to make
the application of the tools of educational technology possible,
and that the will to make these changes will be a precondition
to achieving excellence.
Occasionally there are voices of criticism
heard that a reliance on technology is somehow in conflict with,
or incompatible with educational restructuring. Holding that
certain new technologies will be "basic to citizenship and
problem-solving in an Age of Information," Jamieson McKenzie
writes in "Restructuring and the New Technologies: Conflict
or Compatibility?" that we are putting the cart before the
horse only if we "purchase technologies to perform smokestack
tasks. Only if we buy first and think last. Mastery of new technologies
is a fundamental rite of passage for young people who will do
their problem-solving, voting, loving and living in the next
millennium, especially mastery of information technologies. Any
school which fails to blend such mastery throughout the day and
the curriculum is failing to achieve its fundamental mission
at a very basic level (From Now On, 1992, May)."
If communications over distance and across
time is one of the values of technology, then ability to use
technology will be a living skill for citizens who will live
in a global village. According to "Global Literacy in a
Gutenberg Culture," an article by educational technology
pioneer Al Rogers published on the world wide web's Global SchoolNet:
"there are important pedagogical, political, social, cultural,
and economic reasons why schools should consider telecommunications
technologies as learning tools....Today, growing thousands of
children in dozens of countries around the world are living the
reality of the global village in personal, hands-on, interactive
ways. Through the medium of networking and telecommunications
technologies these students are for the first time learning to
think of themselves as global citizens, seeing the world, and
their place in the world, in ways much different than their parents
(1995, p. 1)."
In a paper prepared for the World Wide
Web Conference Workshop "Teaching & Learning With The
Web," professor Daniel Peraya, faculty member of Psychology
and Education Sciences of the University of Geneva wrote that
the "the implications for education and training are immense;
learning can be independent of time and place, and available
at all stages of a person's life....Learners will have access
not only to a wide range of media, but also to a wide range of
sources of education....WWW [the world wide web] appears as the
implementation of the old dream and utopia of the first theoreticians
of communication theory. Networking makes available asynchronous
or synchronous communication between people wherever they may
be and no matter when (1994, April, p. 4)." But the definition
of an educated person would have to change. "If in the past
the culture of someone could be defined as the capacity to keep
, memorize and recall information, today it should be defined
as the capacity to wisely loose information; in other words to
be able to retrieve the information when it appears necessary
(p. 6)."
Jamieson (!992, May) foreshadowed a response
to the use of technology by citizens when he wrote that "we
in schools must raise independent thinkers and info-tects, a
citizenry which can ride the waves of information with the skill
and style of great surfers, carving into the data to gain power
and insight, building new organizations which are collaborative
and communicative, rather than hierarchical and rule-oriented
(pp. 4-5)." We should clarify our mission; "restructuring,
then, should begin with a consideration of philosophy and belief
systems. What is it we really believe about children and how
they learn (p. 5)?" In the end, values, people and relationships
matter most, and we must start with our staffs if change is to
occur. "Without investing in adult learning, significant
change is unlikely. The MIT Sloan study concluded after reviewing
a number of ambitious IT projects that most of them fell far
short of expectations because they failed to invest sufficiently
in the human resource development and cultural cultivation required
to prepare employees to take full advantage of the new systems
(p. 6)."
Research Questions
Given that technology has been shown to
be useful for educational reform for learning, and that such
educational reform is called for because of social changes for
which students must be prepared, the question becomes one of
how technology might be successfully adopted for learning in
schools. The questions for this research are:
- What do administrators see as the variables
that serve as barriers to the use of technology for learning
in K-12 public school districts; and
- Of the variables that serve as barriers
to the use of technology, which can be controlled by the district
and altered to improve the use of technology?
Operational Definitions
Dependent and Independent Variables
The dependent variable is the degree of
the adoption of technology for learning in K-12 public school
districts, defined as: the quantity of computers accessible for
learning expressed as the number of students per computer; the
hours per day computers are used for learning; the degree to
which the computers are networked; and the relative extent that
increased use of technology for learning is planned in the future.
The independent variables principally under
investigation as reported by the administrator being surveyed
are each district's: climate for innovation represented by the
typology of the district's lifecycle stage culture; description
of its position on learning reforms such as constructivism, expressed
as the readiness of the district as a willing marketplace for
the adoption of technology for learning; and the extent to which
it has adopted a shared vision of the integration of technology
into instruction and the extent that it has been communicated.
Other independent variables include measures
of: the confidence that districts feel in their ability to understand,
use, and teach using technology; the amount of training and support
that is available for technology in instruction; and the availability
and adequacy of funding.
Technical and Other Terms
"Technology is defined as current
and emerging electronic technologies which provide ways to elevate
the learning and training opportunities of the RUSD learning
community, and which provide ways to increase the efficiency
and effectiveness of school and District operations. These technologies
include: telecommunications via computer networks, satellite
and broadcast access, and telephone; film and video, CD-ROM and
other software, audio tapes; and other emerging technologies"
(Technology Plan-Year 2000: 1995-97 Action Plan, 1995).
The measures for the degree of adoption
of technology are defined as the average number of students per
computer in the schools of each district, the degree to which
these computers are networked, the hours per day the computers
are in use, and the degree of immediacy of willingness to commit
further funds to technology in the future.
The climate for innovation is defined as
the locus of each district on a scale of responses to questions
related to curricular, community, and organizational willingness
for adoption of innovation after the work Diffusion of Innovations
(Rogers, 1962).
The typology of each district's lifecycle
culture is defined by the locus of the district on scales of
indicators of prevailing decision values after the work Corporate
Lifecycles: How and Why Corporations Grow and Die and What to
Do About It (Adizes, 1988).
The typology of each district's orientation
towards reform issues is defined by the locus of the district
on a scale of indicators of prevailing decision values as represented
by responses to questions related to educational renewal, reform,
restructuring, reengineering, and constructivism. Educational
renewal, reform, and restructuring are defined by Conley (1993)
and cited in Lane and Cassidy (1994): "Renewal activities
are those that help the organization to do better and/or more
efficiently that which it is already doing....Reform-driven activities
are those that alter existing procedures, rules and requirements
to enable the organization to adapt the way it functions to new
circumstances or requirements....Restructuring activities change
fundamental assumptions, practices and relationships, both within
the organization and the outside world." "Reengineering
is the fundamental rethinking and radical redesign of business
processes to achieve dramatic improvements in critical, contemporary
measures of performance, such as cost, quality, service, and
speed" (Reengineering the Corporation, Hammer and Champy,
1993). Constructivism is a learning methodology. "The Constructivist
view is based on information gleaned from Piagetian studies of
children's intellectual development and on Bruner's discussions
of the match between curriculum design and learner readiness"
(Marshall, 1991). Viewing constructivism as a paradigm or very
general "theory of cognition, suggesting how the mind works
and how we know things,...people need to have experiences that
place them in positions where they'll learn important things,"
with attention given to educational goals that "strengthen
conceptual understanding and problem-solving skills." In
a domain "rich in earning experiences and interactions,"
allowing for "instruction and learning goals to emerge during
instruction," the design of the learning should "consider
multiple levels of expertise" since "expertise does
not follow a linear progression of stages, but takes on different
forms in different people, responding to where a learner 'is'"
(Wilson, 1995).
The typology of each district's learning
organization culture and degree of existence of transformational
leadership is defined by the locus of the district on scales
of indicators of prevailing decision values after the works:
The Fifth Discipline: The Art & Practice Of The Learning
Organization (Senge, 1990/1994). and Change Forces: Probing The
Depths Of Educational Reform (Fullan, 1994).
Hypotheses and Sample
Hypotheses
The alternative hypothesis is that variables
exist which influence the degree of the adoption of technology
for learning in the Riverside Unified School District and in
K-12 public school districts, and that those variables could
be altered and other intervention measures taken as well to hasten
the degree of adoption. The null hypothesis is that no variables
would be found to exist which influence the degree of the adoption
of technology for learning, and that no intervention measures
would be found to exist which could accelerate the rate of adoption.
Scope
This research has been based upon a survey
of assistant superintendents of forty-six K-12 public school
districts in California (including the instructional administration
of RUSD), and 324 school districts across the United States that
are members of the National School Boards Association's Technology
and Learning Network, as a sample intended to represent the administrators
of the more technologically advanced segment of the 15,360 public
school districts across the United States, and a comparison survey
of a group of 101 classroom teachers of RUSD.
Limitations
The primary limitation on this research
into what variables exist that influence the degree of adoption
of technology for learning in RUSD and in K-12 public school
districts, how they could be altered and what other intervention
measures could be taken to hasten the adoption, is that by design
the surveys have been sent exclusively to administrators rather
than classroom teachers (other than those classroom teachers
in RUSD who have been surveyed as a comparison group who, by
reason of their small sample size, could not be said to be representative
of the 2.43 million public school teachers of the United States).
To the extent which barriers or intervention measures exist which
are not the province of school district administrators, this
survey has not attempted to study them; there exist many other
sources for those studies.
In addition, this sample has been deliberately
non-randomly selected because per se it represents districts
thought likely to be further along the road toward the adoption
of technology for learning and therefore more likely to have
identified any barriers that exist and any intervention measures
that accelerate adoption.
General Procedures
Following a review of the literature, the
method of data gathering has been a survey asking questions related
to those conditions thought either to restrain or promote the
degree of use of technology for learning in K-12 public school
districts.
Summary
The degree of adoption of technology for
learning in the Riverside Unified School District did not reach
the goal set forth in the 1990 Strategic Plan that "Technology
shall be adopted in the instructional and operational programs
of the district." Changes in RUSD's resources and demographics
were reviewed along with the Strategic Plan, which was developed
to address the performance gap arising from those changes. The
district's Technology Plan and Implementation Plan were discussed,
and the district's and the nation's current technology status
examined. Similar shortfalls in attainment of the goal of adoption
of technology for learning were reported in other districts and
in other states.
Cultural and economic changes as well as
changes in worldview and its relationship to the coming of the
Information Age were revealed as underlying the perceived need
for educational reform, as were social evolution, "a globe
clothing itself with a brain," and the need for meaning
to organize a philosophy for our existence. The "global
village" requires "global citizens" who will be
assisted in learning by teachers in the role of "knowledge
navigators." As "electricity has extended our central
nervous system globally, instantly relating to every human experience,"
we have arrived at a point where "learning a living"
will be how students are occupied in the new environment. The
demand for educational reform to prepare graduates for a changed
world was discussed along with studies showing the use of technology
for educational reform.
Given that technology has been shown to
be useful for educational reform for learning, and that such
educational reform is called for because of social changes for
which students must be prepared, the question becomes one of
how technology might be successfully adopted for learning in
schools. Technology should not be purchased "to perform
smokestack tasks." The teaching of knowledge divided into
isolated subject areas is seen to be as much at an end as discrete
isolated jobs in the world of work.
Past successes were seen to often make
it more difficult to succeed in the future. Change was reported
to start with an examination of philosophy and belief systems.
Complex change was reported to require many committed people
working cooperatively and insightfully together for solutions.
Collaborative skills and relationships were seen as imperative
to be able to learn and to continue to learn what is needed to
be a change agent for societal improvement. Significant change
was seen as unlikely without investment in adult learning systems.
Preparing employees to take advantage of
the new systems was the subject of one study advocating investing
sufficiently in human resource development and "cultural
cultivation." Through the Office of Technology Assessment,
teachers were reported as believing that the barriers to technology
use consist largely of lack of available time, lack of information
on appropriate curricular use of technology, lack of assessment
aligned with the new learning, lack of technical support and
advice, and lack of upkeep and repair.
In order to identify any similarities and
differences between teachers' points of view and administrators'
points of view, this research has been intended to identify what
administrators see as the barriers to that adoption and intervention
measures that might be undertaken to overcome the barriers.
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